Privacy Policy for BYTEIN.AI

This Privacy Policy explains how BYTEIN.AI ("BYTEIN," "we," "us," or "our") collects, uses, discloses, and protects information about you when you use our mobile and web applications, websites, services, software, content-generation features, and related products (collectively, the "Services"). By accessing or using the Services, you agree to this Privacy Policy. If you do not agree, please do not use the Services.

1) Who We Are & Scope

Controller: For users in the EEA/UK and other jurisdictions that recognize a "controller," the controller of your personal data is BYTEIN.AI (operated by its owner/operator). If you need our legal entity details or EU/UK representative contacts for GDPR purposes, email [email protected].

Applicability: This Privacy Policy applies to all processing of personal data through our Services, including our iOS/Android apps and any web portals or dashboards we provide.

Third-Party Sites/Services: Our Services may link to or integrate with third-party services (e.g., app stores, payment providers, cloud vendors, AI model providers). Their privacy practices are governed by their own policies.

2) Definitions

Personal Data / Personal Information: Any information that identifies or can reasonably be linked to an identifiable person (e.g., name, email, device identifiers, IP address).

AI Inputs: Text prompts, parameters, settings, seed values, and any media you upload to generate content.

AI Outputs: Content generated by the Services (e.g., videos, images, thumbnails, captions).

Usage Data: Service telemetry like event logs, device/OS info, app version, crash logs, and performance metrics.

3) Categories of Information We Collect

A. Information You Provide

• Account & Profile Data: Email, username, authentication tokens (e.g., Sign in with Apple/Google), and preferences.
• AI Inputs & User Content: Prompts, reference images/videos, and other assets you upload.
• Communications: Support requests, feedback, and bug reports sent to [email protected].
• Payment Metadata: We receive purchase receipts and subscription status from app stores (Apple/Google). We do not store complete credit card details.

B. Information Collected Automatically

• Device model, OS version, unique identifiers (IDFV), IP address, and approximate location (country-level).
• Log & Event Data: Generation success/fail events, error codes, and moderation flags.

4) How We Use Information

We process data to:

• Provide Services: Manage accounts, process AI generations, and handle subscriptions.
• Safety & Security: Detect fraud, prevent abuse (e.g., illegal or NSFW content), and enforce policy.
• Improvement: Debugging, monitoring performance, and optimizing our AI models.
• Customer Support: Responding to your inquiries via our support channels.

5) AI Inputs, Outputs, and Moderation

Processing Flow: Your AI Inputs may be transmitted to third-party AI providers (e.g., via secure proxy) to generate Outputs.

Content Review: We may review limited samples of Inputs/Outputs for abuse prevention and debugging failed generations.

Prohibited Content: Attempts to generate illegal content or content involving minors will be blocked and may result in account termination.

6) Cookies and SDKs

We use essential tools like Firebase and Sentry for crash reporting and performance monitoring to ensure the app runs smoothly on your device.

7) Data Sharing & Disclosures

We share information only under strict contracts:

• Service Providers: AI processing proxies, cloud storage, and analytics vendors.
• App Stores: Apple and Google for purchase validation.
• Legal & Safety: If required by law or to protect our users and rights.

We do not sell your personal information for money.

8) International Transfers

BYTEIN.AI operates globally. If you are in the EEA/UK, we rely on Standard Contractual Clauses (SCCs) to protect your data when transferred outside your region.

9) Data Retention

• Account Data: Kept while your account is active.
• Saved Libraries: Retained until you choose to delete them.
• Purchase Records: Retained for 7–10 years for tax and legal compliance.

10) Your Rights & Choices

Depending on your location, you may:

• Request Access or Deletion of your data.
• Correct inaccurate information.
• Withdraw Consent for marketing or non-essential processing.

How to exercise: Email [email protected] with your request.

11) Children's Privacy

BYTEIN.AI is not intended for children under 13 (or 16 in the EEA/UK). If we discover data from a child has been collected, we will delete it immediately.

12) Changes to This Policy

We may update this policy. If changes are material, we will notify you via the app or our website. Your continued use of BYTEIN.AI constitutes acceptance of the new terms.